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Holiday Cottages are aimimg to provide a quality service to holiday property owners and customers, helping customers find their ideal cottage in many holiday destinations across the UK.
- Holiday Cottages has been announced as the winner of Best Holiday Accommodation Provider for Customer Service in the 2015 British Travel Awards.
- Holiday Cottages are winners of the Best Medium Holiday Cottage Booking Company 2014 at the British Travel awards.
- Holiday Cottages enjoy a positive customer service rating of 99% over the past year (measured by feefo as as January 2016).
Butlins offers families and adults a variety of UK seaside holidays and weekend breaks in one of its three coastal resorts in the UK: Bognor Regis, Minehead and Skegness
- Customer Service Employer of the Year - 2009 National Customer Service Awards and Customer Service Training Team of the Year - 2008 National Customer Service Awards
- Runner Up - Best UK Holiday provider - Tommy's Let's get baby friendly Awards 2009
- Winner - UK Customer Experience Award for Leisure and Tourism - UK Customer Experience Awards 2010
- Nominee - Best Operator UK Holidays - Globe Travel Awards 2012
- Tourism and Leisure Training Team Award - Customer Service Training Awards 2011
- Butlins is part of the Bourne Leisure Group which was awarded the 'Top 50 Call Centre in Travel, Leisure and Entertainment' for Customer Service 2010
- Butlins Holiday Parks's cartoon show Looney Tunes Live ‘The Experiment’, was winner of ‘Best New Product’ in the Show Production and Entertainment at IAAPA 2009
- Butlins is top ranked for Hospitality in the 2013 Social Brands 100.
- Butlins is listed in the top 20 of the 2013 UK CEEC (Customer Experience Excellence Centre) Top 100 Brands and the second highest ranked brand in the Tourism and Travel Category.
- Butlins has been nominated for Best Operator UK Holidays 2014 in the Globe Travel Awards.
Tots to Travel
Organisation founded by Wendy Shand and dedicated to providing safe, family friendly holiday accommodation in France, Spain Portugal, Italy and Canary Islands. Also provides advice for people going on holiday with babies and toddlers
- Winner - Best Mumpreneur - Wendy Shand, Tots to France - mother@work awards 2007
- Winner - The BT Home Business Award - Remote Workers Awards 2009
- Tots to travel has been recognised with the Cisco Customer Kings Award for outstanding customer service (March 2010).
- Wendy Shand won the Fab Woman of the Year 2011 from the Loved by Parents website.
- Tots to Travel was Highly Commended for Excellence in Customer Service in the 2014 Good Web Guide Awards.
- Tots to Travel have won Prima Baby’s Gold Award for ‘Best Holiday Brand 2015’.
Founded by Nicola Grant in 2007 Holiday Nanny is a bespoke, personal service agency matching high calibre Holiday Nannies with families going on their holidays
- BT Business's Essence of the Entrepreneur Award Winner 2008
- Holiday Nanny Customer testimonials can be seen by clicking - here
Handpicked inspiring holidays (beach holidays, family holidays, wildlife holidays...) in many countries all over the globe including Asia, Africa, Europe and South America making a real difference to local people and the environment.
- Responsible Travel were winner of Best Responsible Tourism Website for the TravelMole Web Awards 2011.
- Voted number 1 travel / eco-tourism website in Nigel's Green Web Awards 2008.
- Justin Francis (founder)was Semi Finalist in Ernst and Young Entrepreneur of the Year 2009.
- Finalist in the Wanderlust Travel Awards for Top Travel Websites - 2009.
- Finalist in the Travel Press Awards 2010 and 2011 Travel Journalists' Award for the UK Travel Website of the Year.
Independent video based travel inspiration site featuring a hand picked selection of holidays aimed at the mature, discerning traveller. Each holiday is illustrated with a first hand, professionally shot location report and features special offers
- TraveGuru were included in the 2010 Winners list Smarta 100.
- Winner - BT Business 'Essence of the Entrepreneur' 2008 and Winner - Best Use of Video - Travelmole Web Awards 2008
- TravelGuru won the Costa Brava Girona G! Award for Best Audiovisual Communication 2009 (report on Girona Province, presented by travel guru David Wickers).
- Shortlist - Best Travel Broadcast programme - British Travel Press Awards 2011
One of the leading UK travel companies providing holidays to mainland USA, Canada, the Caribbean, the Far East, South Africa, the Middle East, Indian Ocean, Mauritius, New Zealand and Australia plus a well-established ski programme
- Favourite Long Haul Operator - as voted for by readers of the Daily Mail, Mail On Sunday, Metro and London Lite - Travel Weekly Annual Globe Awards 2009
- Virgin Holidays Customer Service Team - short listed for Customer Service Team - B2C - National Customer Service Awards 2010
- Favourite Long Haul Operator - Consumer Award Winners - Globe Travel Awards 2012
- Ranked #7 overall and first for Tourism - UK Customer Satisfaction Index results January 2012
- Finalist - Best high street, travel and leisure customer service - European Call Centre & Customer Service Awards 2012
- Virgin Holidays has been named Best Family TourOperator at the inaugural Sunday Times and Times Travel Awards 2013.
Caribbean Warehouse is one of the UK's leading independent Caribbean holiday specialists. Travel advisors focus on finding best value holidays and resorts in locations such as Mexico, Dom Rep, Jamaica, Barbados, St Lucia, Antigua and St Vincent
- Caribbean Warehouse wins Best Website Content 2012 in the Global Travel Awards.
- Winner - Gold Agent 09/10, Caribtours Awards
- Winner - Top Seller 2009, 2008 & 2007, Triton Holidays Awards
- Best Website 2011, 2010 & 2009 - Global Travel Awards
- Finalist - Online Agent of the Year - The Agent Achievement Awards 2011
- Winner - Top seller 2014, 2013, 2012, 2011, 2010 & 2009 - Sandals & Funway Awards
- Caribbean Warehouse has won the Excellence Group Luxury Hotels & Resorts Specialist Agent Award 2006 – 2014.
- Caribbean Warehouse named overall Top Selling UK Agency for Karisma Resorts, GIVC Awards – 2013, 2012.
- Caribbean Warehouse enjoy a 99% percent positive customer service rating for the past 12 months (Measured by feefo as at 3rd January 2016).