Top car hire companies
Sixt rent a car
Sixt Rent a Car is an international vehicle rental company offering car and van hire throughout London and every major city in the UK. Operating in over 90 countries around the world including Spain, France, Switzerland, Germany and Holland
- Sixt won the Outstanding Customer Service Award - Silver - in the Visit London Awards 2010.
- Sixt was named Car Rental Company of the Year 2012 in the Manchester Airport Retail Awards.
- Best Car Rental Company in Germany - Reader’s Choice Award - German edition Business Traveller magazine 2009.
- Sixt has won the World's Leading Marketing Innovation 2010 - World Travel Awards 2010.
- Sixt was Shortlisted for the Car Hire Award in the British Travel Awards 2011.
- Sixt was ranked #1 for Car Rental Agencies at the Travel + Leisure's World's Best Awards 2009.
- Award for best stand personnel - World Travel Market 2010
- 2011 World's Leading Marketing Innovation - WTA 2011 - Jan 2012
- Shortlisted - Best Car Rental Company - Business Travel Awards 2012
- Shortlisted - Best Car Hire Company - The Holiday Extras Customers' Awards 2012
- We have received a positive customer review about the service provided by Sixt via Twitter - September 2013 >>
- Sixt Limousine Service was voted Europe's Leading Chauffeur Company in the WTA 2014.
Avis
Founded nearly 70 years ago, Avis is one of the most well-known car hire brand in the world. It operates in more than 5000 locations including city centres and airports in 165 countries and has a strong focus on customer loyalty.
- Avis was named the World's Leading Business Car Rental Company at the WTA 2011 and 2012.
- Avis was ranked #1 Car Rental Company in the 2011, 2012 and 2013 Customer Loyalty Engagement Index - USA - Brand Keys.
- In 2012, Avis received the title of Best Car/Campervan Rental Operator by the Australia Federation of Travel Agents and the "Most Satisfied Customers Award - Hire Cars" by Canstar Blue, a Customer satisfaction ratings organisation.
- Avis was named "Best Car Rental Company in Europe" in the Business Traveller Awards in 2012.
- Avis received the 'Service Excellence in Germany' by The Rating Service, Ltd. (2012)
- We have received a very good customer review about the quality of Avis customer service via Titter in August 2013. >>
- Avis has been shortlisted for Best Car Rental Company 2014 in the Business Travel Awards.
- Avis was declared Europe's Leading Business Car Rental Company 2014 in the WTAwards.
- Avis Prestige was named Europe's Leading Luxury Car Rental Company in the WTA 2014.
- Avis was named Best Car Rental Company at the Business Travel Awards 2018.
Holiday Autos
Holiday autos is the world's largest and leading leisure car hire broker, searching the world for the best car hire companies and the best prices - Part of lastminute.com
- Received the Bronze award for Best Car Hire and Silver award for Best Holiday Car Hire Company - The British Travel Awards 2010.
- Holiday Autos named Best Car Hire Website - Travel Mole UK Web Awards 2008-2010.
- Best Car Hire - Globe Travel Awards 2011 - 2010 - 2009
- Best Car Rental Provider - Irish Travel Industry Awards 2011
- Best Car Hire Company - Scottish Passenger Agent's Association (SPAA) 2008 - 2010
- Best Car Hire Website - Travolution Awards 2007.
- Winner, Car Rental Company 2011 in the Travel Bulletin Star Awards.
- Holiday Autos voted Best Car Rental Company in the Globe travel Awards 2012.
- Holidays Autos has won the Best Car Rental 2013 award at the GTA.
Customer service for car hire companies
Which are the most important customer service qualities for car hire companies? This is our list of car hire companies customer service criteria. Don't hesitate to contact us with your suggested metrics. Thank you
- An effective 24/7 roadside assistance and recovery service so that customers can complete their journey.
- Quality and maintenance of vehicles to ensure drivers do not experience any inconvenience whilst on the road.
- Delivery and collection service
- Efficient and helpful staff providing friendly yet professional interactions with customers.
- Availability of add-ons (Sat-Nav, Child seats, Toll payment systems...)
- Insurance services included with the car rental. It is important that the terms of the cover provided are clear and easy to understand by customers.
- Transparent pricing system helps establish a relation of trust.