Customer service by Plusnet

Awards for Plusnet

• Plusnet was runner-up in Overall Customer Satisfaction survey and Customer Service survey in the 2010 uSwitch customer satisfaction survey.
• Best Budget Broadband 2011 - Broadband Genie Home Broadband Awards 2011 and Best Budget Broadband 2012 at the PC advisor ISP awards 2012.
• Plusnet has been highly commended in 13 of the 14 award categories in the 2011 Broadband Choices Customer Satisfaction Awards including: Customer Service, Overall Customer Satisfaction, value for money and Quality and reliability
• 2nd Runner-up - The think broadband Customer Service Awards 2010 (Large ISP)
• Best Customer Service, Most Likely To Be Recommended, Best Quality of Connection and Best Overall Customer Satisfaction - uSwitch awards 2011
• Winner of four awards at the uSwitch Broadband Awards 2012: Best Customer Rated, Most reliable Service, Most recommended and Best Value Home Broadband
• Plusnet's broadband service has been given a four star rating for "value for money", "connection reliability", "customer service" and "technical support" and named as a Which? Recommended Provider 2012.
• Future UK Internet Awards - Best Consumer ISP & Customer Service Award 2004
• Best Broadband Provider in the UK 2008 - Broadband Choices
• Plusnet has been voted top by broadband customers in the Best Customer Service category at the uSwitch.com broadband awards 2014.
• Plusnet has been voted Best ISP for customer care in the PC Advisor Broadband Survey 2014. Plusnet was also declared Best Value ISP.
• Plusnet have scooped Best Broadband, Best Home Phone and Best Value Home Broadband at the uSwitch Broadband Awards 2016.