Customer service by Blue Bay Travel
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About Blue Bay Travel
Independent UK travel company specialising in organising luxury holidays to the Caribbean, Indian Ocean and Far East. Blue Bay Travel's service, provided through personal travel consultants, has been widely recognised.
Customer service contacts
Customer service statement
Client needs are at the forefront of everything we do
We are famed for our unrivalled customer service, personal approach and honest advice. Our team is the key to our success; we aim to give our clients the best so to do this we only employ the best. Our clients' needs remain at the forefront of everything we do.
Stuart Wilson, Managing Director, Blue Bay Travel
Awards for Blue Bay Travel
- Preferred Agent 2011, 2010 & 2009 at the Almond Ambassador Awards and Top UK Independent Agent 2010 at the Karisma Awards.
- Finalist - Call Centre Manager of the Year 2012 (Kevin Baskeyfield), Call Centre Manager of the Year 2011 (Gemma Pyatt), The Agent Achievement Awards, the National Awards for Travel Distribution.
- BlueBay is a finalist at the TTG Travel Awards 2012 (Travel Team of the Year, Travel Agency of the Year, Online Travel Agency of The year).
- Winner – GIVC Awards 2012 - Top Selling UK Agency for Karisma Resorts
- Blue Bay Travel has been Highly Commended for Travel Team of the Year 2012 in the TTG Travel Awards 2012.
- Winner – TTG Tomorrow’s Travel Leaders (Gemma Pyatt) 2013
- Gemma Pyatt was nominated at the Travel Weekly Agent Achievement Awards 2014 for Leisure Manager of The Year.
- In the TTG Top 50 Travel Agencies 2018 Blue Bay was declared Top Online Agency.
Customer testimonials
To the right is a window onto the testimonial page on the Blue Bay Travel website.
Go to the Blue Bay Travel testimonial page
Third party assesments of Blue Bay Travel
To the right is a window onto the reviews page on the Blue Bay Travel website.
Go to the review page on Blue Bay Travel website